–How do you work during a new coronavirus infection (COVID-19)?
We are working in the same mode, but locally there are some delays in delivery terms. This is due to technical difficulties in the work of postal services. We guarantee that you will receive the ordered product as before or refund money.
-Where are you located?
-Are you offering real Siberian musk?
Absolutely real. We have been doing this for more than 5 years and have many satisfied customers around the world. Musk is a very rare thing and there are so many who are trying to sell a fake under the guise of this musk. We live in Siberia and harvest the musk of Siberian musk deer. On our site you can buy real Siberian musk 100%!
Below are screenshots of satisfied customers.
Else to read other customer reviews, look at Google: sibermusk.com-feedbacks or NinjaRobb – customer feedbacks
-If I have a question about payment/delivery or other and urgently need to get an answer, what should I do?
to get an answer within 12 hours, you need to make a request through the feedback form on the link https://sibermusk.com/write-to-us/
-If I don’t receive my item?
-What countries do you ship to?
-Will I be able to track my item?
-Can I get a discount?
-What is the delivery time to my country?
Standard shipping: 14-30 days
Express shipping via EMS Express: 7-17 days
-Can I be sure the customs won’t block my item?
-What payment methods do you accept?
You can pay for your order online using PayPal or Stripe (Visa and Mastercard credit cards are supported).